This policy describes the ways we collect, store, use and protect your personal information.
How we collect information about you
When you visit the Higher Education Admission Center (HEAC) website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.
When you are using service, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes.
When you access our website, in order to track how our website is used, we may place small data files called "cookies" on your computer. We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you same information on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.
How we protect and store personal information
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We receive your personal information and we protect it by maintaining physical, electronic and procedural safeguards.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient way to authenticate and authorize your online transaction. We may use your personal information to:
- process transactions and send notices about your transactions
- provide the services and customer support if necessary;
- prevent potentially prohibited or illegal activities
How we share personal information with other parties
We may only share your personal information under exceptional situation such as the need being requested by Law enforcement, government department, court order or similar legal procedure. We need to do so to comply with law in the Sultanate of Oman. We believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity.